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Frequently Asked Questions

Below you will find FAQ for members of our personal growth and positive living education, for our wider community using our website and free resources, as well as FAQ for guest writers, collaborations and more.

The Daily Positive Education

If you are a member of The Daily Positive education (premium online courses/programs or EvolveHQ membership), please login to the private Members Area here using your username and password (provided to you when registering) to access all your resources and the discussion forums, or to view the Support page for solutions to frequently asked questions. Alternatively, please email support@thedailypositive.com

If you are on a payment plan or recurring membership subscription and need to update your payment details, please login to the private Members Area here using your username and password (provided to you when registering) and visit the Support page where you will find step by step instructions on how to update your payment details securely online. If you have any other questions or need further support updating your details, please email support@thedailypositive.com

If you are a client wishing to contact Bernadette for private 1:1 Transformation Life Coaching sessions please click here.

If you are a member of The Daily Positive education and need support from Bernadette or our team regarding your course/program or EvolveHQ membership, please login to the private Members Area here using your username and password (provided to you when registering) and use the discussion forum to ask questions, comment and get support (Bernadette or one of our team will respond to you).  Alternatively, please email support@thedailypositive.com

If you wish to reach out to Bernadette for an interview, speaking engagement, or corporate work, please use the contact form below or email to collaborations@thedailypositive.com

The Daily Positive Wider Community

You can sign up here for our daily positive email.

If you have subscribed to our emails but are not receiving them, it is possible your email provider is filtering them by accident. This can sometimes happen when your email provide is trying to helpfully prevent unknown/new senders from sneaking into your inbox!

To resolve this, simply check your email spam folder and trash folder and search for “The Daily Positive” then drag our emails into your inbox. You can also add our email address to your contacts list so your email system recognizes us as someone you know.

We'd be sad to see you go, however if you wish to unsubscribe you'll find an “Unsubscribe” link at the bottom of each email we send. Simply click this link and follow the onscreen prompt to remove yourself from our email system immediately. If you are experiencing issues doing this, you can contact us via email to support@thedailypositive.com, and you will be removed asap. We aim to ensure all customer enquiries are responded to within 2 business days. (Note: You'll always be welcome here at The Daily Positive).

We take your privacy and consumer rights seriously. You have the right at any time to request that any of your personal information held by The Daily Positive be permanently erased from our system, including your email address and any other personal information you may have chosen to provide to us in the course of being a subscriber to our emails, a user of our website and comments/forums, a member of our educational courses/content, or a customer of our online shop. If at any time you wish to have your personal information updated or permanently removed from our system, please contact support@thedailypositive.com and we will activate your request asap (we aim to respond to all customer enquiries within 2 business days). We will provide verification via return email to confirm when your details have been updated or removed per your request.

We're sorry to hear you've had trouble accessing a free resource that you signed up for. After entering your name and email address to receive any of our free resources (audios, videos, guides, classes), you will be immediately redirected online to access that free resource. If your internet browser has pop-up blockers enabled it may prevent our website from delivering the resource to you. Please disable pop-up blockers and then enter your name/email again to be redirected to the resource access page. Please rest assured your email will only be added to our system once.

If you have entered your details and been successfully redirected to the resource access page but for any reason you're having difficulties utilizing your free resource, please reach out to us at support@thedailypositive.com with specific details of the exact resource you are trying to access, and the exact error message you are encountering, along with the internet browser type you are using. We will do our best to help you resolve the issue.

Guest Writers & Collaborations

We are not currently accepting guest writing submissions. 

Sponsored/Paid Posts – We do not publish sponsored articles for companies/brands or PR agencies.

Advertising – We do not sell individual advertising space on our site. Our advertising space is reserved for our own use and for our long term strategic partnerships (see below).

Affiliate Promotion / JV opportunities – If you're interested in collaborating with TDP for a one-off or ongoing affiliate promotion or JV, please contact collaborations@thedailypositive.com

Long Term Strategic Alliances – From time to time we may partner with brands that are doing amazing work in the world, where there is a close alignment in mission and values with TDP. This is not one-off promotion but rather long term relationships involving full campaigns across all channels. For more information contact collaborations@thedailypositive.com

How do I contact Bernadette and The Daily Positive team?

For all inquiries please contact support@thedailypositive.com or use the contact form on the contact us page.